FAQ

Where is Into The Woods going to take place?

Charleston Woodlands is located on Hwy the 61 directly across from Middleton Place Plantation around 20 minutes from downtown Charleston.

What is your youth policy?

Children 5 and under are free. Children age 6 to 15 will have a special discounted ticket for $30. Youth between 16 and 18 will need full price tickets. All children must be accompanied by a parent or guardian at ALL times.

Is there re-entry to the festival? Do gates close?

Yes! Gates open at 12:00 am Friday. Ticket holders with off site accommodations can leave at any time. The festival ends at 5pm on Sunday. There will be no overnight camping on Sunday night. Do not remove your wristband. You must have your wristband on to get back into the festival. Box office hours are Friday: 12:00 am – 11:00 pm, Saturday: 10:00 am – 11:00 pm, and Sunday: 10:00 am – 4:00 pm.

Can I choose my campsite or camp next to friends?

Primitive camping patrons will be able to camp anywhere in the primitive camping area.
Car camping, RV camping and Deluxe Camping ticket holders will be assigned a space based on a first-come, first-served policy.

If you would like to camp with friends, please arrive at the festival together.

What is primitive camping?

Primitive camping for Into the Woods is included in the purchase price of each general admission ticket.  Primitive camping is conveniently located within 100 yards of the mainstage gates and extends throughout the festival grounds.  A designated Quiet Camping area will also be provided.  Upon Friday arrival primitive campers will take the 4-mile trek “into the Woods” with their vehicle to a designated drop zone at the festival site.  Primitive campers will unload their gear and pick a campsite.  Once unloaded the driver and vehicle will return to the parking area at the front of the property and then return to the festival site on the provided shuttle.  Saturday Load-In will have designated hours so that we keep the festival grounds as car free and safe as possible throughout the weekend. 

What is your refund policy?

This is a rain or shine event. All ticket sales are final.

Can I bring in my own Alcohol?

We want everyone to enjoy their time at Into the Woods and strongly encourage responsible drinking. Outside alcohol is allowed in Camping areas but will NOT be allowed inside the Festival Gates (No Glass Bottles). Our General Store will have canned beer, wine and other to-go options for camp site stock. We will have multiple bars set up inside the festival gates with a variety of spirits to purchase.

Can I bring my own food and drinks?

No outside food or drink will be allowed in the concert grounds. However, two factory sealed water bottles will be allowed into the festival. Save your money though and bring an empty reusable container or a camelback and use them to fill up water at our free water stations.

Campgrounds: You are allowed to bring food and beverage items into the campgrounds. We ask that you please do not bring bottles and consider cans as it helps our recycling efforts and ensures a safe campground. We will also have water refill stations.

Where can I stay if I don’t want to camp?

There are multiple options for hotels throughout the Charleston Area.

The Inn at Middleton Place is the closest and across the street.
LIMITED DISCOUNTED ROOMS AT MIDDLETON PLACE

• Summerville SC (11.2 miles / 17 minute drive)

• Charleston International Airport (14.8 miles / 21 minute drive)

• West Ashley / Citadel Mall (12.4 miles/21 minute drive)

• Downtown Charleston / Marion Square (15.1 miles/27 minute drive)

What is your pet policy?

Service animals are allowed, all other dogs are not!

Into the Woods welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, don’t do it.

Service Animal Definition:

A ‘service animal’ means “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”

Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at Into The Woods.

Service Animal Policies:

• Service animals must be accompanied by the handler with the disability at all times.
• Service animals must be under the control and supervision of their handler at all times.
• Service animals are not permitted to be left in camp unattended under any circumstances.
• Handlers are required to be prepared for, and clean-up after, their animals at all times.
• We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venues if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
• All service animals must be credentialed by the ITW staff (see the procedures below).

Service Animal Procedures:

All patrons with disabilities attending Into the Woods this year with a service animal will need to have that animal credentialed by Into the Woods staff at the main gate.

What will you need to do? It’s easy. Once you arrive, come to the Main Gate. Staff will speak with you, record your contact information and give you a collar tag for your service animal.

Is this a family friendly event?

Absolutely! Into the Woods is a family friendly event, however we will not have activities and programming geared specifically toward children at this event. We plan on doing more family friendly events that will include youth programming in the future.

Are fires allowed?

Yes, Fires are allowed, only in raised fire pits. No fires on the ground, no digging holes. We will have large community fire pits placed throughout the site. Firewood will be for sale on site. Festival goers can also gather wood on site.

• No outside firewood allowed

Is generator usage ok?

Generators (whisper generators (60db or less) only, are only allowed in upgraded camping areas. No generators will be allowed in primitive camping.